Support during Easter 2019

Spring has finally arrived in Halle an der Saale. The air is full of sun and the scent of blossoms. The forecast promises the weather will stay nice until Easter. Many of us will spend a few days off with friends and family.

To ensure that all your applications in the Flying Circus are running smoothly we will monitor all regular support during business hours* and SLA-covered emergency support as usual. Here’s an overview of the next two weeks and our support availability. The highlighted days are national or local holidays and are only covered for SLA customers:

• 2019-04-16 (Tuesday): regular support
• 2019-04-17 (Wednesday): regular support
• 2019-04-18 (Thursday): regular support
• 2019-04-19 (Good Friday): SLA-covered emergency support only
• 2019-04-20 (Saturday): SLA-covered emergency support only
• 2018-04-21 (Sunday): SLA-covered emergency support only

• 2019-04-22 (Easter Monday): SLA-covered emergency support only
• 2019-04-23 (Tuesday): regular support
• 2019-04-24 (Wednesday): regular support
• 2019-04-25 (Thursday): regular support
• 2019-04-26 (Friday): regular support
• 2019-04-27 (Saturday): SLA-covered emergency support only
• 2018-04-28 (Sunday): SLA-covered emergency support only

We hope that you and your loved ones will enjoy a few beautiful days - Happy Easter!

*business hours = MO-FR, 8-16 CE(S)T