Support during Christmas and New Year's 2020
After a taxing year 2020 everyone is looking for a quiet holiday period. We hope you will find some quiet time to recover and our support team will take care of any emergencies – just in case – if they should happen.
During the holiday season we provide support for SLA customers based on their SLAs and on regular working days we provide business-critical support for all of our customers. This means we'll postpone planned / feature work until after the holiday season but will fix business-critical issues even if not guaranteed by an SLA.
Here is our holiday schedule for the upcoming weeks:
|2020-12-24||Thursday||Christmas Eve||SLA emergency support|
|2020-12-25||Friday||Christmas Day||SLA emergency support|
|2020-12-26||Saturday||Boxing Day||SLA emergency support|
|2020-12-27||Sunday||Weekend||SLA emergency support|
|2020-12-28||Monday||Holiday Season||non-SLA business critical support|
|2020-12-29||Tuesday||Holiday Season||non-SLA business critical support|
|2020-12-30||Wednesday||Holiday Season||non-SLA business critical support|
|2020-12-31||Thursday||New Year's Eve||SLA emergency support|
|2021-01-01||Friday||New Year's Day||SLA emergency support|
|2021-01-02||Saturday||Weekend||SLA emergency support|
|2021-01-03||Sunday||Weekend||SLA emergency support|
|2021-01-04||Monday||Holiday Season||non-SLA business critical support|
|2021-01-05||Tuesday||Holiday Season||non-SLA business critical support|
|2021-01-06||Wednesday||Epiphany||SLA emergency support|
|2021-01-07||Thursday||Holiday Season||non-SLA business critical support|
|2021-01-08||Friday||Holiday Season||non-SLA business critical support|
We wish all of you a merry christmas and hope that you and your loved ones are all safe!
Please help fighting Covid-19 by practicing social distancing and following advice from your public and health care officials wherever you are!
Get in touch
Call us or send us an email.
fon: +49 345 219 401 0
fax: +49 345 219 401 28
Flying Circus Internet Operations GmbH
Leipziger Str. 70/71
06108 Halle (Saale)
AG Stendal as HRB 21169
VAT ID: DE297423633
Christian Theune, Christian Zagrodnick
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